Hotel Primera Reviews, Deals & Photos 2023 - Expedia (2023)

The property is practically trashed, broken doors, furniture, the toilet was loose, the manager is awesome but the hotel looks like abandoned or vandalized definitely not coming back

Everything is horrible there. Expedia shouldn't even have that hotel in their site. Poor in everything.The worse place! Horrible customer service

The pictures do not look remotely the same. The pictures online are extremely old. The place needs updates with everything. There are no towels or toilet paper in the room. You have to request it at the front desk but they don't tell you. All linnens are stained and dirty. Tv doesnt work. Its loud with the residents they have living there. They have no respect for guests. You literally pay cheap and you get cheap. Spent the extra money for another place. This is not good at all.

Floors were duty, sheets where duty, bathroom had mold, microwave was burn inside, no toilet paper, no towels, when I went to the front desk to ask for toilet paper, they just said we don't have any.

I should’ve known from the minute we parked at this property that it was going to be horrible. But It was late and we were tired so we booked at the first hotel that came up without looking at the reviews. The minute we walked into the room, there was a STRONG smell of sewage. There were no pillows or blankets & I honestly thought we were in the wrong room. Walking into the bathroom where the smell was extremely bad, there was a missing light bulb above the sink, a bucket full of water under the sink that had been there for who knows how many days, the sink was STILL leaking and coming into the floor. Also, the toilet was not flushed from I’m assuming the last person that was in there, no toilet paper & there was no shower curtain. I had seen enough and upon walking out my husband also mentioned the furniture being old and chipped away, and the light switch covers that were missing. We went to the receptionist and let her know we could NOT take that room, and she was not surprised as if this is a daily response they get. She then told me she hopes Expedia returns our money. There was another customer in there getting their room key overhearing us & upon waiting for our Uber, we see the same customer walking angrily to the front office and he mentions to us how horrible the room is. Horrible area, horrible room, horrible staff.

Place is horrible. coackroaches everywhere in the beds gross

Found cigarette butts everywhere. Housekeeping nowhere to be found

This place should not be operating. We arrived and got a room, immediately upon walking in we saw the dirty sheets…beyond dirty. Couldn’t tell if it was blood or mud on both beds. Sheets looked like they’ve never been changed. Went to reception and asked for another room and the attendant told us we could get our money back instead. Late at night, after a 3 hour drive I just wanted to rest. We go to the next room and it’s even worse… cannot begin to explain how filthy and unsanitary this place was.

The place was dirty and the building needed to be painted all they needed to spray for insects it looked like a hunted house instead of hotel for family to stay. I will not recommend it to anybody

Hello, We arrived at the Hotel Primavera. The service at the front desk was very unprofessional and very unpleasant. As we walked up to our room we felt unsafe, the concrete stairs were broke the hallway floor felt uneven and soft as if there is water damage, the place was dirty and damaged all over we hoped the actual room i side was clean as shown on the picture on Expedia but it is NOT the first room we were given was under construction. We walked back to the lobby to I form the front desk and showed her the picture, she gave us a different room that room was not under construction but it smelled so bad. It smelt musty and moldy. The light fixtures were not even installed (as shown in the video) and there were no light bulbs. The bathroom had no towels and wall paper was ripping off. The beds were dirty and there were bugs. And the pictures you have on Expedia of this hotel are false advertisement.