Hotel Primera Reviews, Deals & Photos 2023 - Expedia (2023)

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Overview of Hotel Primera

  • Overview
  • Rooms
  • Location
  • Amenities
  • Policies

3.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry

Hotel Primera Reviews, Deals & Photos 2023 - Expedia (6)

190 E Calle Primera, San Ysidro, CA, 92173

Explore the area

  • Las Americas Premium Outlets6 min walk
  • El Popo Market4 min drive
  • San Ysidro Border Crossing16 min drive
  • San Diego, CA (SAN-San Diego Intl.)27 min drive

Room options

About this area

San Ysidro

In the entertainment district, Hotel Primera is in an area with good shopping. Museum of the Californias and Centro Cultural Tijuana are cultural highlights, and some of the area's attractions include Tijuana Wax Museum and Len Moore Skate Park. Looking to enjoy an event or a game while in town? See what's happening at CREA Sports Field or Municipal Auditorium Fausto Gutierrez Moreno. Spend some time exploring the area's activities, including outlet shopping.

Visit our San Ysidro travel guideOpens in a new window
Map

What's nearby

  • Las Americas Premium Outlets

    - 6 min walk

  • El Popo Market

    - 4 min drive

  • Fronton Jai Alai Palace

    - 5 min drive

  • Av Revolución

    - 15 min drive

  • San Ysidro Border Crossing

    - 16 min drive

Getting around

  • Beyer Blvd Trolley Station - 3 min drive

  • San Diego Santa Fe Depot - 17 min drive

  • San Diego Intl. Airport (SAN) - 27 min drive

Restaurants

  • Denny's - 4 min walk

  • IHOP - 8 min walk

  • Achiote - 10 min walk

  • El Rincon - 11 min walk

  • Taqueria Revolucion - 13 min walk

About this property

Hotel Primera

3-star hotel in a shopping district

Take advantage of a terrace, designer stores on site, and laundry facilities at Hotel Primera. In addition to a business center, guests can connect to free in-room WiFi.

You'll also enjoy the following perks during your stay:

  • An outdoor pool
  • Free self parking
  • Express check-out, a water dispenser, and ATM/banking services
  • A 24-hour front desk, multilingual staff, and smoke-free premises
  • Guest reviews give good marks for the overall value, helpful staff, and proximity to shopping

Room features

All 97 rooms offer comforts such as air conditioning, as well as amenities like free WiFi. Guests reviews give good marks for the comfortable rooms at the property.

Other conveniences in all rooms include:

  • Bathrooms with deep soaking tubs and free toiletries
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Masks and gloves available

Masks are required at the property

Hand sanitizer provided

This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

  • Free uncovered self parking on site

  • Free RV/bus/truck parking on site

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Room service available

Things to do

  • Designer stores

  • Outdoor pool

Family friendly

  • Laundry facilities

  • Microwave

  • Outdoor pool

  • Refrigerator

Conveniences

  • ATM/banking services

  • Water dispenser

Guest services

  • 24-hour front desk

  • Daily housekeeping

  • Laundry facilities

  • Luggage storage

  • Multilingual staff

  • Turndown service

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • This property does not have elevators

  • Accessible bathroom (select rooms)

  • Handrails in stairways

  • In-room accessibility (select rooms)

  • Upper floors accessible by stairs only

  • Well-lit path to entrance

  • Wheelchair-accessible parking

  • Wheelchair-accessible path of travel

  • Wheelchair-accessible registration desk

  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

  • Bed sheets

  • Blackout drapes/curtains

  • Heating (climate-controlled)

Bathroom

  • Deep soaking bathtub

  • Free toiletries

  • Hair dryer

  • Private bathroom

  • Shower/tub combination

  • Towels

Entertainment

  • Cable channels

  • Premium channels

  • TV

Food and drink

  • Coffee/tea maker

  • Microwave

  • Refrigerator

More

  • Access via exterior corridors

  • Desk

  • Free local calls

  • Guidebooks/recommendations

  • Iron/ironing board (on request)

  • Phone

  • Restaurant dining guide

  • Turndown service

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See similar properties

San Ysidro

San Ysidro

Pool

Pool

3 star

3 star

Parking included

Parking included

Business friendly

Business friendly

Hotel

Hotel

Policies

Check-in

Check-in from 3:00 PM - 6:00 AM

Early check-in subject to availability

Early check-in fee: USD 25.00

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators

Property is also known as

San Ysidro Travelodge

Travelodge Motel San Ysidro

Travelodge San Ysidro

Travelodge San Ysidro Hotel San Ysidro

Travelodge San Ysidro Motel

Travelodge Wyndham San Ysidro Motel

Travelodge Wyndham San Ysidro

San Ysidro Super 8

Super Eight San Ysidro

Hotel Primera Hotel

Hotel Primera San Ysidro

Hotel Primera Hotel San Ysidro

Travelodge by Wyndham San Ysidro

3.4

We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window

Rating 10 - Excellent. 45 out of 605 reviews" "

10 - Excellent

45

" "10 - Excellent 7%

Rating 8 - Good. 21 out of 605 reviews" "

8 - Good

21

" "8 - Good 3%

Rating 6 - Okay. 39 out of 605 reviews" "

6 - Okay

39

" "6 - Okay 6%

Rating 4 - Poor. 73 out of 605 reviews" "

4 - Poor

73

" "4 - Poor 12%

Rating 2 - Terrible. 427 out of 605 reviews" "

2 - Terrible

427

" "2 - Terrible 71%

3.3/10

Cleanliness

4.2/10

Staff & service

2.8/10

Amenities

3.1/10

Property conditions & facilities

3.3/10

Eco-friendliness

Reviews

2/10 Terrible

Luis Alberto

Dec 5, 2022

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The property is practically trashed, broken doors, furniture, the toilet was loose, the manager is awesome but the hotel looks like abandoned or vandalized definitely not coming back

2/10 Terrible

Karla

Traveled with partner

Nov 28, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

Everything is horrible there. Expedia shouldn't even have that hotel in their site. Poor in everything.The worse place! Horrible customer service

2/10 Terrible

Koji

Nov 21, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The pictures do not look remotely the same. The pictures online are extremely old. The place needs updates with everything. There are no towels or toilet paper in the room. You have to request it at the front desk but they don't tell you. All linnens are stained and dirty. Tv doesnt work. Its loud with the residents they have living there. They have no respect for guests. You literally pay cheap and you get cheap. Spent the extra money for another place. This is not good at all.

Stayed 1 night in Nov 2022

4/10 Poor

Benjamin de

Business traveler

Nov 18, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Floors were duty, sheets where duty, bathroom had mold, microwave was burn inside, no toilet paper, no towels, when I went to the front desk to ask for toilet paper, they just said we don't have any.

Stayed 1 night in Nov 2022

2/10 Terrible

Mary

Business traveler, Traveled with partner

Nov 13, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I should’ve known from the minute we parked at this property that it was going to be horrible. But It was late and we were tired so we booked at the first hotel that came up without looking at the reviews. The minute we walked into the room, there was a STRONG smell of sewage. There were no pillows or blankets & I honestly thought we were in the wrong room. Walking into the bathroom where the smell was extremely bad, there was a missing light bulb above the sink, a bucket full of water under the sink that had been there for who knows how many days, the sink was STILL leaking and coming into the floor. Also, the toilet was not flushed from I’m assuming the last person that was in there, no toilet paper & there was no shower curtain. I had seen enough and upon walking out my husband also mentioned the furniture being old and chipped away, and the light switch covers that were missing. We went to the receptionist and let her know we could NOT take that room, and she was not surprised as if this is a daily response they get. She then told me she hopes Expedia returns our money. There was another customer in there getting their room key overhearing us & upon waiting for our Uber, we see the same customer walking angrily to the front office and he mentions to us how horrible the room is. Horrible area, horrible room, horrible staff.

Stayed 1 night in Nov 2022

2/10 Terrible

PHILIP, LONG BEACH

Nov 13, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Place is horrible. coackroaches everywhere in the beds gross

Stayed 1 night in Nov 2022

2/10 Terrible

Elizabeth

Traveled with family

Oct 25, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Found cigarette butts everywhere. Housekeeping nowhere to be found

Stayed 1 night in Aug 2022

2/10 Terrible

SILVIA

Traveled with family and small children, Traveled with family

Oct 25, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This place should not be operating. We arrived and got a room, immediately upon walking in we saw the dirty sheets…beyond dirty. Couldn’t tell if it was blood or mud on both beds. Sheets looked like they’ve never been changed. Went to reception and asked for another room and the attendant told us we could get our money back instead. Late at night, after a 3 hour drive I just wanted to rest. We go to the next room and it’s even worse… cannot begin to explain how filthy and unsanitary this place was.

Stayed 1 night in Oct 2022

4/10 Poor

Alfredo

Traveled with partner

Oct 23, 2022

Disliked: Cleanliness

The place was dirty and the building needed to be painted all they needed to spray for insects it looked like a hunted house instead of hotel for family to stay. I will not recommend it to anybody

Stayed 1 night in Oct 2022

2/10 Terrible

Fatima

Traveled with partner

Oct 20, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Hello, We arrived at the Hotel Primavera. The service at the front desk was very unprofessional and very unpleasant. As we walked up to our room we felt unsafe, the concrete stairs were broke the hallway floor felt uneven and soft as if there is water damage, the place was dirty and damaged all over we hoped the actual room i side was clean as shown on the picture on Expedia but it is NOT the first room we were given was under construction. We walked back to the lobby to I form the front desk and showed her the picture, she gave us a different room that room was not under construction but it smelled so bad. It smelt musty and moldy. The light fixtures were not even installed (as shown in the video) and there were no light bulbs. The bathroom had no towels and wall paper was ripping off. The beds were dirty and there were bugs. And the pictures you have on Expedia of this hotel are false advertisement.

Stayed 1 night in Oct 2022

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